The team at the facility stays busy, baking and shipping orders for the eateries, wholesale, and online, but Carrie wanted to find a way to take care of those she had to let go. “If one person gets sick, we have to shut it all down.
They have their temperatures checked before coming in, and we follow strenuous precautions,” said Carrie. “We were able to keep our manufacturing facilities open the entire time, but we only have eight people in a 3,500-square-foot building. After proper preparation, Carrie decided to open the eateries only on Saturdays and Sundays. Even though roadside delivery was approved, she wanted to pause and restructure the business to keep them afloat at an uncertain time. I sort of feel like I’ve been practicing pivoting my entire career, and now with this pandemic is game time! It’s survival of the best “pivitor” and there’s no time like the present to practice what you preach to stay afloat! Carrie Morey, Owner & Founder of Callie’s Hot Little Biscuit EmployeesĬarrie is responsible for over 80 employees, and for their safety, she decided to shut down the eateries. Using no machinery, all biscuits are handmade by a small team of artisan bakers, so how did they make it work at a time of social distancing? No one has had to experience this, but Carrie and her team are taking it week by week.Īs an entrepreneur, you always need to be able to pivot. We wanted to catch up with Carrie to see how Callie’s Hot Little Biscuit, a growing brand fulfilling 4 eateries, e-commerce and wholesale orders, is faring in the COVID-19 pandemic. It was a success, and she now has four locations and a catering division in Charleston, SC (2 locations), Atlanta, GA and Charlotte, NC.
Carrie started pitching the idea to restaurants, but after a while, she chose to take matters into her own hands and opened up her first eatery in 2014. During the tour, fans asked how they could get Callie’s Hot Little Biscuits served hot. Then they moved into wholesale, began shipping to 200-300 grocery stores, and Carrie went on tour for her cookbook in 2013. For a specialty food, mail-order business, things were booming! In 2011, after five years of strategizing and creative thinking, Callie’s expanded into a new building and a small team was established. She had three small children, and it was what she wanted to handle to keep family first.Īs her kids began to grow older, the business steadily grew as well. This was rare at the time so it started off slow, but founder Carrie Morey was perfectly fine with this. Callie’s Hot Little Biscuit started in 2005 as an artisan, e-commerce company.
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